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Social media advisor

Marketing

Full-time

DEGermany, München

Urgent
Trending

24000.00EUR

Annually (Brutto)

V0079441

521+ Views

Description

We are currently looking for a Fashion Advisor with high level of German and English

Requirements

High/native level of German and English
-Goal and customer service oriented
-Deep knowledge of Social Media Platforms
-Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
-Good disposition to work in a customer service environment
-Marketing studies is a plus

Responsibilities

-Attend customer posts in Social Networks.
-Solve any kind of customer's doubt or complain regarding our Client
-Log call details onto call management systems and provide response and resolution within SLA.
-Maintain service and product knowledge and expertise associated with applications specific to individual customers.
-Escalate potential service issues initially with Mentor.
-To follow all the processes and procedures of the project.
-Provide cover for other Agents in their absence, either within the same team or across teams.
-Ensure contractual SLA is maintained

What we offer

-Full-time (39hrs/week) and permanent contract
-Schedule: Monday-Friday from 08:00 to 17:00 OR Monday-Friday from 11:00 to 20:00 some Saturdays from 08:00 to 17:00 or from 09:00 to 18:00
-Salary: 24000 Euros gross/year + up to 1.440 Euros gross/year in bonus

Keywords

Salary information

Employment type Salary
Full-time 24000.00 EUR Annually (Brutto)

Additional information

Employment type

Full-time

Training provided

Training will be provided

Available positions

2

Hours per week

39

Views

521

Working days

Business days, Saturday

-Schedule: Monday-Friday from 08:00 to 17:00 OR Monday-Friday from 11:00 to 20:00 some Saturdays from 08:00 to 17:00 or from 09:00 to 18:00

Compensations

  • Bonuses

Location details

Based

One Location

Location

Germany, München München

Accept workers from abroad

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Pictures

Social media advisor

Created 8 months ago

About Smart Move NL BV

-

Company field

Human Resources and Personnel

Size

25 - 50 employees

Company type

Medium size business

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Comments

Danny / All kind of job

Danny / All kind of job 8 months ago

Report abuse

Hello I can do this job

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