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Social media advisor



DEGermany, München



Annually (Brutto)


521+ Views


We are currently looking for a Fashion Advisor with high level of German and English


High/native level of German and English
-Goal and customer service oriented
-Deep knowledge of Social Media Platforms
-Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
-Good disposition to work in a customer service environment
-Marketing studies is a plus


-Attend customer posts in Social Networks.
-Solve any kind of customer's doubt or complain regarding our Client
-Log call details onto call management systems and provide response and resolution within SLA.
-Maintain service and product knowledge and expertise associated with applications specific to individual customers.
-Escalate potential service issues initially with Mentor.
-To follow all the processes and procedures of the project.
-Provide cover for other Agents in their absence, either within the same team or across teams.
-Ensure contractual SLA is maintained

What we offer

-Full-time (39hrs/week) and permanent contract
-Schedule: Monday-Friday from 08:00 to 17:00 OR Monday-Friday from 11:00 to 20:00 some Saturdays from 08:00 to 17:00 or from 09:00 to 18:00
-Salary: 24000 Euros gross/year + up to 1.440 Euros gross/year in bonus


Salary information

Employment type Salary
Full-time 24000.00 EUR Annually (Brutto)

Additional information

Employment type


Training provided

Training will be provided

Available positions


Hours per week




Working days

Business days, Saturday

-Schedule: Monday-Friday from 08:00 to 17:00 OR Monday-Friday from 11:00 to 20:00 some Saturdays from 08:00 to 17:00 or from 09:00 to 18:00


  • Bonuses

Location details


One Location


Germany, München München

Accept workers from abroad

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands


Social media advisor

Created 8 months ago

About Smart Move NL BV


Company field

Human Resources and Personnel


25 - 50 employees

Company type

Medium size business

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Danny / All kind of job

Danny / All kind of job 8 months ago

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Hello I can do this job

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