Online Marketplace project - French / German speaking
Travel and TourismFull-time
Portugal, Lisbon
1600.00 up to 1800.00EUR
Per month (Brutto)
V0128229
Description
We are looking for a French with German Speaker Advisor to join our B2B marketplace project.
Requirements
We are looking for
Proficiency in French (C1) and fluency in German (B2)
Excellent communication skills coupled with empathy and team spirit
It and multitasking skills are valued
Previous experience in a Travel Agency, Hotel, Customer Service or Supplier Department is a plus
Previous experience in B2B interactions is a plus
For non-EU residents, it is mandatory to have a valid work permit
Responsibilities
As an Online Marketplace Project – French with German Speaker, you will:
Assist customers or suppliers through a multichannel system: inbound and outbound calls, e-mails, and chat.
Proudly provide excellent customer service by giving information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Act as a bridge between the hotels and the suppliers to provide information’s requests, provide support, and follow through complaints B2B.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Prepare, maintain, and review purchasing files, reports, and price lists.
Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications.
What we offer
Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package: shared accommodation and flight reimbursement
Possibility to do Work from Home*
Keywords
Salary information
| Employment type | Salary |
|---|---|
| Full-time | 1600.00-1800.00 EUR Per month (Brutto) |
Additional information
Employment type
Full-time
Available positions
4
Hours per week
40
Views
430
Working days
Business days
Location details
Based
One Location
Location
Portugal, Lisbon
Pictures
Created 7 months ago
About Customer Support Division
Customer Support division of Zutzu International
Company field
Size
50 - 100 employees
Company type
Medium size business
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