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Call Centre and Customer Service
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Customer service representative - Latvian and English

Call Centre and Customer Service

Full-time

LVLatvia

Urgent
Work from home

850.00 up to 1200.00EUR

Per month (Gross)

V0637090

89+ Views

Description

As a customer service representative working from the comfort of your home, you’ll support customer needs and offer beneficial products. We’ll provide virtual training. Additionally, you’ll have the support of a collaborative virtual team and ongoing coaching.

Requirements

  • Prior Customer Service &/ or Call Center experience a plus, but not required.
  • Good customer service skills and excellent verbal and written communication skills - both english and latvian.
  • Strong organizational skills with the ability to prioritize a high volume of adjustment requests, multi-task and prioritize work
  • Regular, consistent and punctual attendance.

Responsibilities

  • Provide outstanding customer service and technical assistance to our customers through live troubleshooting and problem isolation.
  • Proactively take ownership of open issues and interface successfully with other departments and multiple levels of management.
  • Ensure customer satisfaction by resolving issues on the first call whenever possible.
  • Determine further action or completion on customer cases received.
  • Follow-up with the customer until the issue is resolved.
  • Multi-task while keeping the customer engaged
  • Make decisions independently

What we offer

We offer 850.00 up to 1200.00 EUR Per month with 40 hours per week. We will also provide you with other goods and training. We offer bonuses.

Keywords

Salary information

Employment type Salary
Full-time 850.00-1200.00 EUR Per month (Gross)

Additional information

Employment type

Full-time

Level

Trainee

Training provided

Training will be provided

Available positions

5

Hours per week

40

Views

89

Working days

Various

Provided benefits

Other benefits

Yes

Compensations

  • Bonuses

Location details

Based

Remote

Location

Latvia

Pictures

Customer service representative - Latvian and English

Created 17 days ago

About Staff for you today

We could talk about recruiting for a long time, but it all comes down to finding the right people for the right job. And conversely. SFY is relatively new to the UK, but has many years of international experience.

The team has over 100 years of collective experience in the field of recruitment; SFY  looks for and finds candidates all over the world. Our collaboration with 65 different recruitment agencies in 13 different countries is the key to our success; we will always find the right candidate or position!

Company field

Recruitment Consultancy

Size

100+ employees

Company type

Startup

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