Customer Service Advisor for HBO with Polish
Call Centre and Customer ServiceFull-time
Czech Republic, Praha
25000.00 up to 35000.00CZK
Per month (Brutto)
V0571608
Description
Join the fascinating and ever-changing digital media world!
Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO GO, the online streaming service of the digital media giant HBO.
Requirements
- Good computer skills and good knowledge of MS Office
- Ability to quickly identify customers' problem and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to work
- Native Polish and communicative level of English in both oral and written form
Responsibilities
- Answer phone calls, e-mails, and messages on social media from customers
- Help customers with service-related issues
- Inform customers of promo events
- Communication with customers is in Polish and the official communication within the company in English
- Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00
- Phone calls are inbound, no cold-calling
- Suitable for people without experience
What we offer
- Free HBO subscription for employees
- Competitive salary
- Daily use of foreign languages
- Extensive Training and Development Program for Products, Tools, and Processes
- Meal vouchers at the value of 109,00 CZK (55% covered by the employer, 45% by the employee) for every working day of each month
- Multisport card
- Fresh fruit and refreshments on workplace
- Interactive activities: team building, company parties, sports, etc.
- Opportunity to develop a career within a multinational environment
Keywords
Salary information
| Employment type | Salary |
|---|---|
| Full-time | 25000.00-35000.00 CZK Per month (Brutto) |
Additional information
Employment type
Full-time
Level
Junior
Training provided
Training will be provided
Available positions
3
Hours per week
40
Views
27
Working days
Various
- Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00
Compensations
- Commission
- Bonuses
Location details
Based
One Location
Location
Czech Republic, Praha
Created 13 days ago
About Webhelp Czech Republic
Company field
Call Centre and Customer Service
Size
100+ employees
Company type
Medium size business
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