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Call Centre and Customer Service
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Customer Service Advisor for HBO with Polish

Call Centre and Customer Service

Full-time

CZCzech Republic, Praha

Urgent

25000.00 up to 35000.00CZK

Per month (Brutto)

V0571608

27+ Views

Description

Join the fascinating and ever-changing digital media world!

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO GO, the online streaming service of the digital media giant HBO.

Requirements

  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers' problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to work
  • Native Polish and communicative level of English in both oral and written form

Responsibilities

  • Answer phone calls, e-mails, and messages on social media from customers
  • Help customers with service-related issues
  • Inform customers of promo events
  • Communication with customers is in Polish and the official communication within the company in English
  • Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00
  • Phone calls are inbound, no cold-calling
  • Suitable for people without experience

What we offer

  • Free HBO subscription for employees
  • Competitive salary
  • Daily use of foreign languages
  • Extensive Training and Development Program for Products, Tools, and Processes
  • Meal vouchers at the value of 109,00 CZK (55% covered by the employer, 45% by the employee) for every working day of each month
  • Multisport card
  • Fresh fruit and refreshments on workplace
  • Interactive activities: team building, company parties, sports, etc.
  • Opportunity to develop a career within a multinational environment

Keywords

Salary information

Employment type Salary
Full-time 25000.00-35000.00 CZK Per month (Brutto)

Additional information

Employment type

Full-time

Level

Junior

Training provided

Training will be provided

Available positions

3

Hours per week

40

Views

27

Working days

Various

  • Work shifts: morning 10:00-18:45, afternoon 14:00-23:00, weekends and bank holidays 12:00-18:00

Compensations

  • Commission
  • Bonuses

Location details

Based

One Location

Location

Czech Republic, Praha

Created 13 days ago

About Webhelp Czech Republic

  • WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers, and their employees.

Company field

Call Centre and Customer Service

Size

100+ employees

Company type

Medium size business

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